Customer Service

Customer service

We at Rokka Play give our customer care the highest priority. Every time a customer contacts us for whatever reason, we want them to feel appreciated. Our customers concerns are our concerns. Our aim is to resolve any disputes as amicably and as quickly as possible.

Product registration

We encourage customers to register products they have purchased from us. This will help us to keep you informed about new products as they become available. It also enables us to contact you in the unlikely event of a safety alert necessitating product recall.  Please click here to register your product.

Privacy

All information you give to us about yourself, such as name, address, e-mail address, will be regarded by us as private and confidential. We undertake not to pass on any personal details of customers to third parties.

Returns Policy

We stand by the quality and safety of the products we supply and the service we offer. If you’re not completely satisfied, please tell us about it so that we can put the situation right and do better next time! Please click here for our returns policy.

Contact

Please get in touch with Rokka Play with any questions, comments or feedback. Please email info@rokkaplay.com